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Help Articles
Tips and Tricks for Using MagicRating.com
Introduction The SEO Advantages of using MagicRating Three Ways of using MagicRating - Screenshot Tour #1 MagicRating "Email Feedback Request" Screenshot Tour #2 MagicRating "Feedback URL" Screenshot Tour #3 MagicRating "Kiosk Mode" Screenshot Tour [...]
Adding a Customer to MagicRating
This post will show you how to add a customer to a selected Business in MagicRating. 1) Log into your MagicRating.com account 2) Click on the Business you would like to add a customer [...]
Updating a Customers Information in MagicRating
This post will show you how to edit a single customer of a selected Business in MagicRating. 1) Log into your MagicRating.com account. 2) Click on the Business you would like to update the customer form. [...]
Exporting all Data and Reviews in MagicRating for an Individual Practice
This post will show you how to export all customers and review data for a selected Business in MagicRating. Good to know: MagicRating does not hold your reviews or customer contacts hostage. You can export [...]
Importing multiple Customers from a List
The following post shows how to import customers from a list within MagicRating Good to Know 1) MagicRating will check for duplicate Email Addresses in your list - only the first occurrence of the email address [...]
How Are Duplicate Customers Handled During An Import?
MagicRating will check for duplicate Email Addresses in your list - only the first occurrence of the email address will be imported. MagicRating will not import and ignore Email Addresses of customers in your list [...]
How long does it take until emails get sent?
MagicRating will send emails based on your Communication Method either manually or automatically. Please refer to this post on how to change the Communication Method. In Automatic Mode, MagicRating sends emails on the following schedule: [...]
Communication Method (Automatic vs. Manual)
The following post describes how to change and configure the Communication Method and how Emails are being send from MagicRating.com What is "Automatic Mode" ? Once a new customer email has been added into MagicRating the [...]
Repeat business with a customer
Question: My company has repeated business with the same customer and we would like to send a feedback request out every time we service the customer. Answer: If a customer has left a feedback already [...]
Deleting a Customer in MagicRating
This post will show you how to delete a single customer of a selected Business in MagicRating. 1) Log into your MagicRating.com account 2) Click on the Business you would like to delete the customer from. 3) [...]