Adding a Customer to MagicRating
This post will show you how to add a customer to a selected Business in MagicRating. 1) Log into your MagicRating.com account 2) Click on the Business you would like to add a customer to. 3) If this [...]
This post will show you how to add a customer to a selected Business in MagicRating. 1) Log into your MagicRating.com account 2) Click on the Business you would like to add a customer to. 3) If this [...]
This post will show you how to edit a single customer of a selected Business in MagicRating. 1) Log into your MagicRating.com account. 2) Click on the Business you would like to update the customer form. 3) Click on the [...]
This post will show you how to export all customers and review data for a selected Business in MagicRating. Good to know: MagicRating does not hold your reviews or customer contacts hostage. You can export a complete list with [...]
The following post shows how to import customers from a list within MagicRating Good to Know 1) MagicRating will check for duplicate Email Addresses in your list - only the first occurrence of the email address will be imported. Good [...]
MagicRating will check for duplicate Email Addresses in your list - only the first occurrence of the email address will be imported. MagicRating will not import and ignore Email Addresses of customers in your list that already exist in [...]
MagicRating will send emails based on your Communication Method either manually or automatically. Please refer to this post on how to change the Communication Method. In Automatic Mode, MagicRating sends emails on the following schedule: 4am, 7am, 2pm, 6pm [...]
The following post describes how to change and configure the Communication Method and how Emails are being send from MagicRating.com What is "Automatic Mode" ? Once a new customer email has been added into MagicRating the feedback request will go [...]
Question: My company has repeated business with the same customer and we would like to send a feedback request out every time we service the customer. Answer: If a customer has left a feedback already - the follow up or second feedback would [...]
This post will show you how to delete a single customer of a selected Business in MagicRating. 1) Log into your MagicRating.com account 2) Click on the Business you would like to delete the customer from. 3) Click on the customer name [...]
This post shows you how to retrieve the additional negative comments in MagicRating.com When a customer leaves negative feedback in the initial feedback request form the system will display a second text field asking for more details. This feature [...]