Help Topics
Help Articles
Online Review Monitoring for an Individual Practice
This post will show you how to get a report on new and existing Online Reviews from third-party review sites in MagicRating. Note: Only a very small amount of third party review sites share their [...]
Retrieving Negative Feedback Details
This post shows you how to retrieve the additional negative comments in MagicRating.com When a customer leaves negative feedback in the initial feedback request form the system will display a second text field asking for [...]
Setting Up Online Reviews Links
This post shows you how to set up Online Review Links in MagicRating.com MagicRating will only show your online review links to customers that have left positive feedback. This will assure that only happy customers [...]
Customizing the look of Reviews on a Website
This post shows you how to customize the embedded reviews from MagicRating.com 1) Log into your MagicRating.com account 2) Click on the Business you would like to customize the reviews for. 3) In the main [...]
Including a Feedback Form on a Website
This post shows you how to add a Feedback form to your Website in MagicRating.com 1) Log into your MagicRating.com account 2) Click on the Business you would like to add the form to. 3) [...]
Testing your Embedded Reviews with Google and Schema.org
This post shows you how to test your reviews and testimonials on your website using the MagicRating.com Embed Code Widget. And to make sure the reviews are being indexed as original content for your website, using [...]
Using the “Feedback Form URL” provided by MagicRating
This post shows you how to retrieve and use the unique "Feedback URL" for your Business in MagicRating.com The unique "Feedback URL" can be added to websites, email signatures, email newsletters, existing survey forms as [...]
I don’t have my patients email addresses
That's OK. Many businesses don't have email addresses for their customers. This is a great time to start collecting them. MagicRating works great on mobile devices like iPhone, Android phones, iPads, etc. so you [...]
Asking Only for Rating Versus Feedback “and” Rating
This post shows you how to change your feedback settings to only ask customers for a rating - but not written feedback using MagicRating.com Example Screenshot of asking for "Rating only" using a Feedback Request Email: [...]
Editing the Positive and Negative Feedback Page
This post shows you how to edit the content that will be shown when a customer leaves Positive or Negative feedback via MagicRating.com 1) Log into your MagicRating.com account 2) Click on the Business [...]