On MagicRating you’ll often hear us talk about 3 terms, Feedback, Testimonials, and Reviews.
While in standard nomenclature they could almost be interchangeable, in the MagicRating system, this is what they mean:
Feedback – This is what you get back from your patients when they fill out the 1 question survey on at the beginning of the MagicRating process.
Testimonial – This is the positive feedback that you post on your website via the Testimonial Widget.
Review- A review is a testimonial posted on a 3rd Party Review website like Yelp, Google, RealSelf, Facebook, etc…