The following posts describes a variety of options for getting customers into the MagicRating Review Platform. Please don’t hesitate to contact your account manager with any questions you may have.
Option 1) Kiosk Mode Kiosk Mode allows you to request feedback from your customer on-site. This is ideal for restaurants, medical offices, handyman and any other business that works and interacts with their customer in person. Complete Kiosk Mode tutorial here.
Option 2) Importing and Uploading Customers from a Spreadsheet Ideal for medium and large volume customer lists. We recommend to upload a fresh list once a week depending on your customer volume. MagicRating will check for duplicate and existing Email Addresses in your list – only the first occurrence of the email address will be imported. Complete Tutorial here.
Option 3) Entering Customers Manually Great for small businesses with lower volume of customers and those businesses who work remotely and cannot utilize Kiosk Mode. MagicRating is fully responsive and works great on any phone or tablet. Complete Tutorial here.
Option 4) Feedback URL The perfect solution for any business who does not have a Customer Email list. The unique “Feedback URL” can be added to websites, email signatures, email newsletters, existing survey forms as well as printed media, invoices, bills, tabs, receipts, business cards, QR codes, SMS etc – and does not require you to know the customers email or name. Complete Tutorial here.
Option 5) Feedback Button on Website Great for every business owner that has a website. MagicRating comes with an easy to add ‘Testimonials Widget’ that works with any HTML, PHP, WordPress and other website. The testimonials widget will not only show your happy customer reviews on your website- it also makes the reviews indexable for Google and other Search Engines using Schema Review Markup. And it has an (optional) button for customers to leave you feedback. Read about the SEO advantages here. See here for how to add the Widget to your Website.