Getting the most out of MagicRating

  1. Be sure that you have entered all of your business information and reviewed the communications that go to your clients. Applies to Email and Pages
  2. Add/Upload business accounts emails as well as personal account email to GFS – business accounts seem to have a higher response rate.
  3. Upload a high quality Logo and Banner to your email template and feedback page.
  4. Update the mail list in MagicRating with current emails – the more current the better the response rate.
  5. Update the mail list at least once a month or more regularly if you have at least 25 new emails. – keeping the flow going works best for getting more feedback and more reviews as you are reaching out to your most recent clients.
  6. If the customer doesn’t respond to the first automated emails from MagicRating, manually re-email them after 30 days and perhaps at 90 days
  7. Volume is critical. Having at least 25 new emails a month seems like a minimum. Better with more.

After feedback

  1. When negative feedback comes in, follow up with client immediately.
  2. When you do get positive reviews follow up with the client.

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